Collebrity — Terms and Conditions

Version 1.0 |  Effective Date: 03 June 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE PLATFORM. BY REGISTERING AN ACCOUNT, ACCESSING, OR USING COLLEBRITY, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.

These Terms and Conditions constitute an electronic record under the Information Technology Act, 2000 read with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and are published in accordance with Rule 3(1)(a) thereof. They do not require a physical, electronic, or digital signature to be binding. Your use of the Platform constitutes your acceptance.

1. Definitions and Interpretation

In these Terms and Conditions, the following terms shall have the meanings ascribed to them below unless the context otherwise requires:

"Account" means the registered user profile created by a User on the Platform, through which the User accesses and uses the Services.

"Auto-Approval" means the automatic release of payment and marking of an Order as completed upon the expiry of Seventy-Two (72) hours from the time the Creator submits the Deliverables through the Platform, in the event the Brand neither approves nor raises a Dispute within such period.

"Brand" means a business entity, agency, marketing firm, or individual who registers on the Platform in the capacity of a buyer of Creator Services.

"Campaign" means a structured influencer marketing engagement initiated by a Brand on the Platform, pursuant to which one or more Creators are invited to create and deliver Content in accordance with a Campaign Brief.

"Campaign Brief" means the written instructions, creative guidelines, deliverable specifications, timelines, and brand requirements published by a Brand in connection with a Campaign.

"Collebrity" / "Platform" / "we" / "us" / "our" means the digital marketplace operated at collebrity.com and through associated mobile applications on iOS and Android, owned and operated by Collebrity Private Limited, a company incorporated under the Companies Act, 2013, bearing CIN U63122KA2025FTC206151, with its registered office at Flat No. 504, Veerasandra, Veerasandra Gollahalli Main Road, Bengaluru, Karnataka — 560100.

"Content" means any digital material created by a Creator in fulfilment of an Order or Campaign, including without limitation photographs, videos, reels, short-form videos, stories, posts, voiceovers, testimonials, unboxing videos, tutorials, animated content, and any other creative deliverable.

"Creator" / "Influencer" / "Celebrity" means a social media personality, content creator, celebrity, blogger, or other individual who registers on the Platform as a service provider and lists Creator Services on their Storefront.

"Creator Fee" means the amount agreed between the Brand and the Creator for a specific Order, exclusive of the Platform Commission and applicable taxes.

"Creator Services" means the content creation, social media promotion, and influencer marketing services listed by a Creator on their Storefront.

"Deliverables" means the specific Content submitted by a Creator to the Brand through the Platform for review and approval pursuant to an Order.

"Dispute" means a formal complaint raised by a Brand or Creator through the Platform's dispute submission interface in connection with an Order, including but not limited to disputes relating to delivery, content quality, payment, or compliance with the Campaign Brief.

"DPDPA" means the Digital Personal Data Protection Act, 2023 (No. 22 of 2023), as amended or re-enacted from time to time.

"Collebrity Holding" / "Secure Pay" means the secure payment mechanism by which Collebrity through its authorised payment aggregator holds Order Payments collected from Brands in a designated account pending release to Creators upon fulfilment of the applicable payment release conditions set out in these Terms.

"Force Majeure Event" means any event beyond the reasonable control of a party, including but not limited to acts of God, war, terrorism, civil unrest, fire, flood, epidemic, pandemic, earthquake, governmental action, power failure, or internet outages.

"Grievance Officer" means the Resident Grievance Officer appointed by Collebrity under Rule 3(2) of the IT Rules 2021, whose details are published in Clause 22 of these Terms.

"IT Act" means the Information Technology Act, 2000 (No. 21 of 2000), as amended from time to time.

"IT Rules 2021" means the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended from time to time.

"KYC" means Know Your Customer verification, including submission of the Creator's Permanent Account Number (PAN) and linking of verified social media accounts through the Platform's authorised API integration.

"Individual" means a natural person who registers on the Platform in their personal capacity to purchase Creator Services for personal, non-commercial use, including personalised greetings, congratulatory videos, festival messages, and similar personal Content. References in these Terms to "Brands" shall, unless the context otherwise requires, include Individuals; provided that obligations relating to advertising, brand promotion, sector-specific compliance, and ASCI/FTC disclosure shall not apply to Orders placed by an Individual for purely personal, non-commercial purposes.

"Order" means a confirmed transaction on the Platform pursuant to which a Brand purchases a Creator Service from a Creator's Storefront or accepts a Campaign collaboration, resulting in an obligation to deliver Content and release payment.

"Order Value" means the total amount payable by a Brand in respect of an Order, comprising the Creator Fee and the Platform Commission.

"Platform Commission" (also referred to as "Commission") means the platform service fee charged by Collebrity on each Order, being a percentage of the Order Value (plus applicable Goods and Services Tax) as notified on the Platform pricing page and updated from time to time. The Platform Commission is deducted from the Order Value prior to disbursement of the Creator Fee to the Creator, and the applicable Commission rate is set out in Clause 9 of these Terms.

"Prohibited Content" means the categories of content identified in Clause 14.2 of these Terms that are not permitted on the Platform.

"Refund" means the return of all or part of an Order Payment to the Brand's Collebrity Wallet in the circumstances set out in Clause 11 of these Terms.

"Services" means the marketplace services, including discovery tools, campaign management features, payment processing, analytics, and dispute resolution services provided by Collebrity through the Platform.

"Storefront" means the individualised profile page set up by a Creator on the Platform, through which the Creator lists and offers Creator Services to Brands.

"Subscription Plan" means a paid or free access tier offered by the Platform to Brands or Talent Managers, as more particularly described in Clause 10 of these Terms.

"Talent Manager" / "TM" means a registered User who manages the Storefront, campaign engagements, and platform activities of one or more Creators on their behalf, pursuant to an authorised link established by the Creator through the Platform.

"TDS" means Tax Deducted at Source under the Income Tax Act, 1961, deducted by Collebrity from payments made to Creators (under Section 194O) and to Talent Managers (under Section 194H), as applicable.

"TCS" means Tax Collected at Source under the Income Tax Act, 1961, collected by Collebrity from payments made to Creators and Talent Managers, as applicable.

"User" / "you" / "your" means any person who accesses or uses the Platform in any capacity, including as a Brand, Creator, or Talent Manager.

"Wallet" means the prepaid credit facility maintained by Collebrity for Brands on the Platform, to which Refunds are credited and from which future Orders may be placed.

1.2 In these Terms, unless the context otherwise requires:

• headings are for convenience only and shall not affect the interpretation of any clause;

• references to a statute or statutory provision include references to that statute or provision as amended or re-enacted from time to time;

• the singular includes the plural and vice versa;

• any gender includes all other genders;

• references to "including", "include", or "in particular" shall be construed without limitation;

• references to "days" mean calendar days unless specifically stated to be "working days", which shall mean days other than Sundays and public holidays declared by the Government of Karnataka.

2. Nature of the Platform and Intermediary Status

2.1 Collebrity is a marketplace platform that facilitates transactions between Brands and Creators. Collebrity does not itself provide, create, or endorse any Creator Services or Content listed on the Platform. Collebrity acts as an intermediary within the meaning of Section 2(w) of the IT Act and Rule 3 of the IT Rules 2021.

2.2 Collebrity is not a party to any agreement between a Brand and a Creator arising from an Order placed on the Platform. The contractual relationship in respect of the delivery of Creator Services is between the Brand and the Creator. Collebrity's obligations are limited to providing the Platform, processing payments, operating the secure payment mechanism, and facilitating the Dispute resolution process as set out in these Terms.

2.3 Collebrity shall not be responsible for and does not endorse the quality, accuracy, safety, legality, or any other aspect of the Creator Services, Content, Campaign Briefs, or any information posted by Users on the Platform. Each User is solely responsible for the representations they make on the Platform.

2.4 Collebrity operates as an e-commerce marketplace facilitating transactions between independent buyers and sellers of digital services. Collebrity is not responsible for the tax obligations of Brands or Creators arising from their commercial transactions on the Platform, except as expressly provided in these Terms in respect of TDS/TCS deduction obligations.

3. Acceptance of Terms

3.1 By registering an Account, clicking "I Agree", accessing the Platform, or using any Service, you represent and warrant that: (a) you have read, understood, and agree to be bound by these Terms in their entirety; (b) you have the legal capacity and authority to enter into a binding agreement; (c) if you are accepting on behalf of a company, organisation, or other legal entity, you are duly authorised to do so; and (d) your use of the Platform does not violate any applicable law or regulation.

3.2 If you do not agree to these Terms, you must immediately cease use of the Platform and delete your Account. Continued use of the Platform following publication of any amendment to these Terms shall constitute your acceptance of the amended Terms.

3.3 These Terms are published in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or inconsistency.

4. Eligibility and Account Registration

4.1 The Platform is available only to individuals who are at least Eighteen (18) years of age. Persons under the age of 18 are not permitted to register or use the Platform in any capacity. By registering, you confirm that you are 18 years of age or older. The Platform enforces this restriction at registration through a birth year selection mechanism that prohibits selection of a birth year corresponding to an age below 18 years.

4.2 A person who is a minor within the meaning of the Indian Majority Act, 1875, an undischarged insolvent, or a person of unsound mind is not eligible to register or use the Platform. Entities must be duly incorporated or registered under applicable law. Individuals acting on behalf of entities represent and warrant that they are authorised to bind such entities.

4.3 Registration. To access the Services, you must create an Account by providing accurate, complete, and current information as required by the registration form. You agree to promptly update your Account information to keep it accurate and current. Collebrity reserves the right to verify the information provided and to reject or suspend any Account at its sole discretion, acting reasonably and in compliance with applicable law.

4.4 Account Security. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account, whether or not authorised by you. You agree to notify Collebrity immediately at [email protected] upon becoming aware of any unauthorised use of your Account. Collebrity shall not be liable for any loss or damage arising from your failure to maintain the security of your Account.

4.5 One Account per User. Each User may maintain only one Account on the Platform in each user category. The creation of multiple Accounts by the same User is prohibited and shall be grounds for suspension or termination of all such Accounts.

4.6 Team Users. Brands may add team members to their Account to manage campaigns and collaborations. Team user access does not create a separate Account; all activities of team users are conducted under and are the responsibility of the primary Brand Account holder. The Brand Account holder is liable for all acts and omissions of its team users on the Platform. Sub-accounts are not permitted.

5. User Types — Brands, Creators, and Talent Managers

5.1 Individuals/Brands

5.1.1 "Individual" means a natural person who registers on the Platform in their personal capacity to purchase Creator Services for personal, non-commercial use, including personalised greetings, congratulatory videos, festival messages, and similar personal Content. References in these Terms to 'Brands' shall, unless the context otherwise requires, include Individuals; provided that obligations relating to advertising, brand promotion, sector-specific compliance, and ASCI/FTC disclosure shall not apply to Orders placed by an Individual for purely personal, non-commercial purposes.

5.1.2 A Brand is a User who registers on the Platform to discover, engage, and transact with Creators for influencer marketing, content creation, and brand promotion purposes. By registering as a Brand, you represent and warrant that: (a) you are authorised to promote the products, services, or brand for which you are creating campaigns; (b) the products or services to be promoted comply with all applicable laws, including consumer protection laws, advertising standards, and sector-specific regulations; and (c) you will provide accurate Campaign Briefs and engage with Creators in good faith.

5.2 Creators / Influencers

5.2.1 A Creator / Influencer / Celebrity means a social media personality, content creator, performer, public figure, blogger, or other individual who registers on the platform as a service provider and lists Creator Services on their Storefront. The terms are used interchangeably through these Terms.

5.2.2 A Creator / Influencer / Celebrity is a User who registers on the Platform to offer Creator Services to Brands. By registering as a Creator, you represent and warrant that: (a) you are the owner of or are duly authorised to operate the social media accounts you link to the Platform; (b) the follower count, engagement rate, and audience demographics data and any other performance metrics or data points made available through your linked social media accounts whether such metrics are currently available or as may evolve over time as the relevant social media platforms update their data offerings are genuine and not artificially inflated; (c) you have the legal right to create and deliver the Creator Services you list on your Storefront; and (d) you will comply with all applicable advertising disclosure obligations, including those prescribed by the Advertising Standards Council of India (ASCI) and, where applicable, the United States Federal Trade Commission (FTC).

5.2.3 Creator KYC. Creators who wish to receive payments through the Platform must complete KYC verification by linking their social media accounts through the Platform's authorised API integration and providing their Permanent Account Number (PAN) for TDS purposes. Collebrity reserves the right to withhold payment to any Creator who has not completed KYC verification.

5.3 Talent Managers

5.3.1 A Talent Manager (TM) is a user who registers on the Platform to manage the Platform engagements of one or more Creators. The relationship between a Talent Manager and a Creator is established exclusively through the Creator's own action on the Platform. A Creator must initiate and authorise the linkage of a Talent Manager to their Account, specifying the commission split (if any) applicable to the Talent Manager for orders managed on the Creator's behalf.

5.3.2 A Talent Manager does not acquire any rights over a Creator's Account, Storefront, or earnings through mere registration on the Platform. The Talent Manager's authority is limited to the scope expressly authorised by the Creator through the Platform's TM-linkage feature.

5.3.3 Collebrity is not a party to any agreement between a Talent Manager and a Creator regarding commission splits, management fees, or the scope of management authority. All such agreements are between the Talent Manager and the Creator and are not governed by these Terms.

5.3.4 Payments to Talent Managers. Where a Talent Manager is linked to a Creator's Account and a commission split is specified, Collebrity shall, upon release of the Creator Fee, deduct and withhold TDS under Section 194H of the Income Tax Act, 1961, from the Talent Manager's commission amount, and disburse the net amount to the Talent Manager's verified bank account via NEFT. Collebrity shall issue Form 16A to the Talent Manager in respect of TDS so deducted.

5.3.5 A Talent Manager who uses the Platform in a manner that causes harm to the Creators they manage, engages in fraudulent representation, or violates these Terms shall be subject to the suspension and termination provisions of Clause 16.

6. Storefront, Creator Services, and Listings

6.1 Upon completing registration and KYC, a Creator may set up a Storefront on the Platform by listing Creator Services, specifying service descriptions, deliverable formats, pricing, and estimated timelines. The Storefront constitutes the Creator's offer to Brands.

6.2 "Creator Services" means the categories of content creation, social media promotion, influencer marketing, visit-based services, voice and audio services, animation, post-production, and other creator-related services made available on the Platform from time to time, as described on the Platform's services page or elsewhere in these Terms. Collebrity reserves the right to add, remove, modify, or restrict any category of Creator Services at its discretion. The listing or availability of any Creator Service on the Platform is subject to Collebrity's review and approval, which may be granted or withheld in accordance with these Terms.

6.3 Accuracy of Listings. Creators represent and warrant that all information in their Storefront listings, including service descriptions, pricing, deliverable timelines, follower counts, engagement rates, and audience demographics, is accurate, current, and not misleading. Collebrity does not independently verify the accuracy of Creator Service listings and disclaims all liability in respect of any inaccuracies therein.

6.4 Pricing. Creators may set their own pricing for Creator Services listed on their Storefront, subject to the minimum Order Value of Rupees Five Hundred (₹500) applicable on the Platform. Brands and Creators may negotiate pricing through the Platform's communication interface prior to confirmation of an Order.

6.5 The Platform may use AI-based algorithms, search-ranking systems, and prioritisation features (including paid promotional or prioritised placement features available under certain Subscription Plans) to recommend or display Creators to Brands based on factors such as campaign requirements, audience demographics, content category, engagement metrics, platform activity, location, pricing, relevance, and subscription tier. Such recommendations, rankings, or prioritised placements do not constitute an endorsement, certification, guarantee, or verification of any Creator by Collebrity. Where a Creator's listing has received paid promotional placement or prioritised visibility, the Platform shall display a reasonably clear identifier such as "Promoted", "Featured", or "Sponsored".

7. Orders, Campaigns, and the Collaboration Workflow

7.1 Direct Service Orders

7.1.1 A Brand may purchase a Creator Service directly from a Creator's Storefront by adding the service to their cart and proceeding to checkout. Payment is collected upfront at the time of checkout. Upon payment, the Order is transmitted to the Creator for acceptance.

7.1.2 A Creator has Seventy-Two (72) hours from the time an Order is transmitted to accept or decline the Order. If the Creator does not accept the Order within this period, the Order shall be automatically cancelled and the full Order Value shall be refunded to the Brand's Wallet.

7.1.3 If the Creator declines the Order, the full Order Value shall be refunded to the Brand's Wallet.

7.2 Campaign Orders

7.2.1 A Brand may create a Campaign by publishing a Campaign Brief on the Platform and inviting specific Creators to participate. A Creator may accept, decline, or propose revised pricing in response to a Campaign invitation. An Order is confirmed upon mutual agreement and completion of payment by the Brand.

7.3 Collaboration Workflow

7.3.1 Upon acceptance of an Order, the Creator and Brand may communicate through the Platform's messaging interface to discuss requirements, clarify the Campaign Brief, and coordinate the collaboration.

7.3.2 The Creator shall create and submit the Deliverables through the Platform within the timeline agreed at the time of the Order. Time is of the essence for delivery.

7.3.3 Upon submission of Deliverables, the Brand may: (a) approve the Deliverables, whereupon the Order shall be marked as Complete and payment released; (b) request a revision, specifying the changes required within the scope of the original Campaign Brief; or (c) raise a Dispute in accordance with Clause 15.

7.3.4 Auto-Approval. If the Brand does not approve the Deliverables, request a revision, or raise a Dispute within Seventy-Two (72) hours of the Creator submitting the Deliverables, the Order shall be automatically marked as Complete and payment released to the Creator. The Brand's failure to respond within this period shall be treated as deemed approval of the Deliverables.

7.3.5 Revisions. The number of revision rounds available to the Brand is as specified at the time of the Order. Revision requests must be confined to the scope of the original Campaign Brief. Requests for material changes to the deliverable format, platform, or content category shall be treated as a new Order.

7.3.6 Once an Order has been marked as Complete, whether through Brand approval or Auto-Approval, Collebrity shall release the Creator Fee (net of Commission and applicable TDS) to the Creator's registered bank account via NEFT within the applicable payout processing period. Collebrity shall not be obligated to process any refund or return of payment after an Order has been marked as Complete, except in accordance with Clause 11 or pursuant to a Dispute resolution determination under Clause 15.

7.3.7 Off-Platform Agreements. Any agreement reached between a Brand and a Creator through communication channels outside the Platform — including but not limited to telephone, email, WhatsApp, social media direct messages, or in-person discussions — shall not be recognised or enforceable by Collebrity in any Dispute resolution proceeding. Users are strongly advised to conduct all material agreements, briefs, and instructions through the Platform's messaging interface. Users remain legally responsible for their independent agreements.

8. Payment, Secure Holding Mechanism, and Disbursement

8.1 Upfront Payment. Payment for all Orders must be made upfront by the Brand at the time of Order placement, through the Platform's authorised Payment Aggregator / Payment Gateway. Collebrity does not permit cash payments or payments outside the Platform.

8.2 Secure Holding Mechanism. Upon receipt of payment from the Brand, Collebrity shall hold the Order Value in Collebrity Holding. The holding funds shall be released to the Creator only upon the occurrence of one of the following events: (a) the Brand approves the Deliverables; (b) Auto-Approval is triggered under Clause 7.3.4; or (c) the Dispute resolution process under Clause 15 results in an award of payment to the Creator.

8.3 Disbursement. Upon release of holding funds, Collebrity shall disburse the Creator Fee — calculated as the Order Value less the Platform Commission and applicable TDS/TCS — to the Creator's verified bank account via NEFT within Three (3) business days, subject to receipt of cleared funds from the Payment Aggregator and successful bank credit confirmation. Collebrity shall also separately disburse any applicable Talent Manager commission (less TDS deductions) to the Talent Manager's verified bank account where a Talent Manager is linked to the Creator's Account.

8.4 TDS/TCS Deduction. Collebrity, as an e-commerce operator, shall deduct tax at source (TDS) from payments to Creators at the rate prescribed under the Income-tax Act, 1961, as in force from time to time. TDS so deducted shall be deposited with the Government of India and Form 16A shall be issued to the Creator within the period prescribed under the Income-tax Act, 1961 and the Rules thereunder. TDS on Talent Manager Commissions shall be deducted as per the Income-tax Act, 1961, as in force from time to time.

8.5 Payment for Products in Send Free Products Orders. Where a Brand elects to include physical product dispatch to a Creator as part of an Order (available on applicable Subscription Plans), the Brand is solely responsible for: (a) sourcing and dispatching the product to the Creator's address; (b) all shipping costs and logistics; (c) customs duties and import obligations for cross-border product dispatches; and (d) any product liability arising from defects or harm caused by the product. Collebrity is not responsible for and shall not be liable for any loss, damage, or delay in relation to physical product dispatches under this clause.

8.6 Visit-Based Services. Where the Creator Services include a physical visit by the Creator to the Brand's premises, an event venue, a retail outlet, a studio, a residence, or any other physical location agreed between the parties (each, a "Visit"): (a) the Visit shall be agreed and coordinated through the Platform; however, the actual conduct, security, safety, and management of the Visit, and any interaction occurring during the Visit, are conducted outside the digital scope of the Platform; (b) the Brand shall be solely responsible for ensuring a safe, lawful, and harassment-free environment at the Visit location, and for compliance with applicable health, safety, premises liability, labour, and entertainment-licensing requirements; (c) the Creator shall be solely responsible for their personal conduct during the Visit and for any independent agreements or releases (including image-rights releases) executed in connection with the Visit; and (d) Collebrity is not responsible for, and shall have no liability arising from, any incident, injury, accident, dispute, allegation of misconduct, loss, damage, or claim arising during, or in connection with, the Visit, save in respect of the limited Platform-facilitation obligations expressly set out in these Terms. Brands and Creators are strongly advised to execute a separate written Visit-specific agreement covering scope of work, conduct, image rights, indemnity, and applicable insurance, prior to the Visit.

8.7 Payment Aggregator. Collebrity uses RBI-authorised Payment Aggregators / Payment Gateways for the processing of payments on the Platform. Use of the Payment Aggregator's services is subject to the terms of service and privacy policy of the relevant Payment Aggregator, which are separate from these Terms. By making a payment on the Platform, you agree to comply with such applicable terms.

8.8 Failed Payments. In the event of a failed or declined payment at checkout, no Order shall be created. The Brand shall not have any rights in respect of Creator Services in the absence of a confirmed payment. Collebrity is not responsible for payment failures attributable to the Brand's bank, card issuer, or payment gateway.

9. Platform Commission and Fee Structure

9.1 Collebrity charges a Platform Commission on each Order placed on the Platform. The Commission is expressed as a percentage of the Order Value and the rate, the parties from whom the Commission is collected (Brand and/or Creator), and the manner of collection are as published on the Platform's pricing page (collebrity.com/#pricing) and as updated from time to time.

9.2 Collebrity reserves the right to revise the Commission rate by publishing the revised rate on the pricing page and notifying Users by email or in-app notification. Any revised Commission rate shall apply only to Orders placed on or after the effective date of the revision and shall not affect pending Orders.

9.3 All Commission rates are exclusive of applicable Goods and Services Tax (GST). GST shall be charged in addition at the rate prescribed under the CGST Act, the applicable State / Union Territory GST legislation, and the Rules thereunder, in the manner described in Clause 9.4. Creators are independently responsible for their own GST registration (where applicable), tax invoicing to Brands, and output GST liability under the CGST Act, 2017.

9.4 GST, if applicable, shall be charged, collected, and processed in accordance with the applicable Goods and Services Tax laws in India. Creators and Talent Managers registered under GST are responsible for providing accurate GST registration details to the Platform. Where applicable, Collebrity may generate or facilitate GST-compliant invoices on behalf of such Creators and Talent Managers based on the information provided by them. Creators and Talent Managers remain solely responsible for the accuracy of such information, the reporting of taxable supplies, and the discharge of any applicable output GST liability arising from their Creator Services or commission earnings, as applicable.

10. Subscription Plans

10.1 During the Beta Period, all or certain features of the Platform may be made available to registered Users free of charge. The Beta Period is a limited-time promotional offering intended for testing, feedback, and feature validation. Users acknowledge and agree that features, functionalities, pricing structures, availability, user interfaces, and Platform behaviour may change, be modified, contain bugs or errors, or be discontinued during the Beta Period without prior notice. Collebrity shall use reasonable efforts to provide advance notice before the Beta Period concludes. Upon conclusion of the Beta Period, Users who do not select a paid Subscription Plan shall automatically transition to the applicable free-tier plan. No User shall be automatically charged for a paid Subscription Plan without their affirmative selection and acceptance of such paid plan.

10.2 Brand Subscription Plans. Collebrity offers the following Subscription Plans for Brands (detailed features available at collebrity.com/#pricing, as updated from time to time):

10.3 Billing Cycles. Paid Subscription Plans shall be available on monthly, quarterly, and annual billing cycles, as notified on the Platform. The applicable price for each billing cycle shall be published on the Platform's pricing page. Annual billing cycles may attract a discounted rate at Collebrity's discretion.

10.4 Auto-Renewal. Paid Subscription Plans shall automatically renew at the end of each billing cycle unless cancelled by the User before the renewal date. Collebrity shall send an advance notification to the User's registered email address no fewer than Seven (7) days (for monthly billing cycles) or Fifteen (15) days (for quarterly and annual billing cycles) before the renewal date, specifying the amount to be charged and the renewal date. By maintaining an active paid subscription without cancellation, the User consents to the automatic renewal and charge.

10.5 Plan Upgrades and Downgrades. Users may upgrade their Subscription Plan at any time, with the new plan taking effect immediately. Downgrading a Subscription Plan shall take effect at the commencement of the next billing cycle. Collebrity shall not provide pro-rated refunds for the unused portion of a higher-tier plan upon downgrade.

10.6 Subscription Fees. Subscription fees are non-refundable except as required by applicable law. If Collebrity discontinues a paid Subscription Plan, Collebrity shall provide reasonable prior notice and, where applicable, offer a pro-rated refund for the unused portion of the subscription period.

10.7 Features are subject to change. Collebrity reserves the right to modify, add, or remove features from any Subscription Plan with prior notice. Material changes to a paid plan's feature set (in particular, any reduction or removal of features for which the User has paid) shall be communicated to affected Users at least Fifteen (15) days in advance.

11. Refunds, Cancellations, and Wallet Policy

11.1 Pre-Acceptance Cancellation. If a Creator declines an Order or fails to accept an Order within the 72-hour acceptance window, the full Order Value shall be automatically refunded to the Brand's Collebrity Wallet.

11.2 Post-Acceptance: No Unilateral Cancellation. Once an Order has been accepted by the Creator, the Brand shall not have any right to unilaterally cancel the Order. If the Brand wishes to discontinue the engagement after Creator acceptance, the Brand may raise a Dispute through the Platform's dispute submission interface in accordance with Clause 15. Collebrity's dispute resolution team shall determine the appropriate outcome including any partial refund to the Brand's Wallet, payment for work completed to the Creator, or required revision based on the stage of completion of the Deliverables, the time and effort already invested by the Creator, and any communications between the parties on the Platform. The decision of Collebrity's dispute resolution team shall be final and binding for the purposes of payment release within the Platform.

11.3 Dispute-Based Refunds. If a Dispute is resolved in the Brand's favour, all or part of the Order Value (as determined by the resolution) shall be credited to the Brand's Wallet.

11.4 Subscription Refunds. All subscription fees are non-refundable. Collebrity does not offer refunds for any paid subscription period, including in cases of early cancellation, downgrade, or unused subscription features, except as required by applicable law.

11.5 Wallet Policy. All refunds on the Platform are credited to the Brand's Collebrity Wallet. The Wallet balance: (a) may be used to place future Orders on the Platform; (b) may not be transferred to another User's account; (c) may not be used to pay for Subscription Plan fees, which must be paid through the Platform's authorised Payment Aggregator at the time of plan selection or renewal; (d) may be withdrawn to the Brand's registered bank account subject to a withdrawal fee published on the Platform's pricing page from time to time, plus applicable GST; (e) shall not accrue interest; and (f) does not expire and remains available to the Brand for use on the Platform until utilised in accordance with this Clause or withdrawn under sub-clause (d) above. Collebrity may, after providing not less than Thirty (30) days' prior written notice to the Brand at its registered email address, close a Wallet that has been inactive (with no Order activity, deposit, or withdrawal) for a continuous period of Thirty-Six (36) months and refund the balance, less any applicable withdrawal fee, to the Brand's registered bank account.

11.6 Minimum Order Value. A minimum Order Value may apply on the Platform, as published on the Platform's pricing page from time to time. Orders below the prevailing minimum Order Value cannot be placed on the Platform.

12. Content, Intellectual Property, and Usage Rights

12.1 Creator Ownership. Subject to Clause 12.2 below, the Creator retains all copyright and other intellectual property rights in the Content created pursuant to an Order. The payment of the Creator Fee does not in itself constitute an assignment of copyright or any other intellectual property right from the Creator to the Brand, unless an explicit written assignment is separately agreed between the Brand and the Creator and executed outside the Platform. Collebrity is not a party to any such assignment agreement.

12.2 Licence to Brand. Upon payment of the Creator Fee and completion of an Order, the Creator grants to the Brand a non-exclusive, non-transferable, royalty-free licence to use the Content for the Brand's own marketing, promotional, and advertising purposes, on digital platforms and social media channels, for a period of Twelve (12) months from the date of delivery, worldwide, unless a different scope is expressly agreed between the Brand and the Creator through the Platform directly at the time of Order. "Use" for the purposes of this clause includes posting, sharing, displaying, and incorporating the Content in paid advertising campaigns, email marketing, and brand-owned digital channels.

12.3 Creator's Retained Rights. The Creator may continue to display and share the Content on their portfolio, showreel, personal website, and social media accounts to showcase their work, provided such use is not part of a paid promotion for another brand.

However, for a period of Sixty (60) days after the Campaign ends (the "Exclusivity Period"), the Creator may not reuse, repost, edit, or use the same Content — including any recognisable clips, visuals, audio, scripts, or similar material — in any paid promotion or sponsored collaboration for a competing brand operating in the same industry and targeting a similar audience as the Brand.

For clarity:

(a) The Creator may continue to work with any other brand, including competing brands, during or after the Exclusivity Period, provided they do not reuse or recreate the same Content created for the Brand;

(b) The Creator is not required to remove the Content from their social media accounts or portfolio; and

(c) This Clause does not create a general non-compete or long-term exclusivity obligation unless separately agreed in writing between the parties.

12.4 Platform's Licence. By submitting Deliverables through the Platform or completing an Order, the Creator grants Collebrity a non-exclusive, royalty-free, limited licence to use, display, reproduce, and showcase the Deliverables and related Content for the purpose of promoting and demonstrating the Platform's services, completed collaborations, and marketplace capabilities. Such use may include display on Collebrity's website, mobile applications, social media channels, marketing materials, presentations, and promotional content.

This licence is limited to showcase and promotional use by Collebrity only. Collebrity shall not:

(a) Sell or commercially license the Content to third parties;

(b) Use the Content in third-party paid advertisements without permission;

(c) Materially alter the meaning or context of the Content; or

(d) Use the Content in a manner that is misleading, defamatory, or harmful to the Creator or the Brand.

The Creator may withdraw permission for future use of the Content by submitting a written request to [email protected]. Upon receipt of such request, Collebrity shall cease new use of the Content within Thirty (30) days, provided that Collebrity shall not be required to remove content already published, distributed, archived, or included in previously released marketing or promotional materials.

Any sublicensing permitted under this Clause shall be limited solely to Collebrity's hosting, storage, content-delivery, and technical service providers as reasonably required for operation of the Platform.

12.5 Brand's IP. The Brand retains all intellectual property rights in the Campaign Brief, brand assets, trademarks, logos, and slogans provided to the Creator for the purpose of an Order. The Creator shall use such brand assets solely for the purpose of creating the Deliverables and shall not use them for any other purpose without the Brand's express written consent.

12.6 Private Campaigns. A Brand may choose to mark a Campaign as a "Private Campaign" during Campaign creation. Private Campaigns are not publicly visible on the Platform and are shared only with Creators specifically invited by the Brand.

By accepting a Private Campaign invitation, the Creator agrees that all non-public information shared in connection with the Campaign — including product information, launch plans, campaign creatives, branding materials, launch dates, campaign details, and the Creator's involvement in the Campaign — shall be treated as confidential information of the Brand ("Private Campaign Confidential Information").

The Creator agrees to:

(a) Keep all Private Campaign Confidential Information confidential and use reasonable care to protect it;

(b) not disclose, publish, share, repost, discuss, tease, preview, or otherwise reveal any part of the Private Campaign Confidential Information to any third party before the Brand's authorised public launch date; and

(c) Not publish or share any related teaser, preview, behind-the-scenes content, or campaign material before such authorised launch date.

These confidentiality obligations shall continue for Twelve (12) months after completion or termination of the relevant Order or Campaign.

Any breach of this Clause may constitute a material violation of these Terms and may result in actions including suspension or termination of the Creator's Account under Clause 16, withholding of pending payments related to the affected Campaign, and any other remedies available under applicable law.

12.7 Third-Party Rights. The Creator represents and warrants that the Content does not infringe any third-party intellectual property right, including copyright in music, photographs, or video footage used in the Content. The Creator is solely responsible for obtaining all necessary licences, permissions, and clearances for third-party material incorporated in the Content.

12.8 Collebrity's IP in the Platform. The Platform itself — including all of Collebrity's software, source code, design, layout, logos, trademarks, service marks, graphics, page designs, user-interface elements, and other branding and proprietary materials forming the Platform (excluding User-generated Content) — belongs exclusively to Collebrity Private Limited and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Designs Act, 2000, and applicable international intellectual property laws. Use of the Platform does not grant the User any ownership, licence, or right (express or implied) in respect of Collebrity's IP, save the limited, revocable, non-exclusive, non-transferable right to access and use the Platform in accordance with these Terms. The User shall not copy, reverse-engineer, decompile, scrape, frame, mirror, or create derivative works of the Platform, in whole or in part, without Collebrity's prior written consent.

13. Advertising Disclosure Obligations

13.1 ASCI Compliance (India). All paid collaborations facilitated through the Platform constitute commercial communications within the meaning of the ASCI Guidelines for Influencer Advertising on Digital Media (updated May 2021). Creators are contractually obligated to clearly and prominently disclose the paid nature of every collaboration in their Content, in the manner required by ASCI Guidelines, including use of labels such as #Ad, #Sponsored, #Collab, or the platform's native 'Paid Partnership' feature, in addition to any caption disclosure required.

13.2 FTC Compliance (United States). For Creators and Brands operating in or targeting audiences in the United States, all paid collaborations must comply with the Federal Trade Commission Endorsement Guides (16 CFR Part 255, revised June 2023). Disclosure must be clear, conspicuous, and placed where it will be seen by viewers, and not buried in hashtags or placed at the end of long captions.

13.3 Brand Obligation. Brands are obligated to: (a) include disclosure requirements in every Campaign Brief; (b) review Deliverables for compliance with applicable disclosure standards before approving; and (c) request revisions if adequate disclosure is absent from the Deliverables.

13.4 Creator Sole Responsibility. Notwithstanding Collebrity's role in facilitating the collaboration, the Creator is solely and personally responsible for compliance with applicable advertising disclosure laws, regulations, and self-regulatory guidelines in the jurisdictions in which the Content is published. Collebrity does not pre-approve, pre-screen, or guarantee the compliance of any Content with disclosure requirements. The Creator's obligation to comply with disclosure standards is a material term of these Terms.

13.5 Sector-Specific Compliance. Brands promoting products or services in regulated sectors — including pharmaceutical products (subject to the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954), financial and investment products (subject to SEBI guidelines), insurance products (subject to IRDA guidelines), and food and nutrition products (subject to FSSAI regulations) — are solely responsible for ensuring that Campaign Briefs and Deliverables comply with applicable sector-specific advertising restrictions. Brands must include relevant regulatory restrictions in their Campaign Briefs. Creators who receive Briefs involving regulated products are advised to seek independent legal advice before creating and publishing Content.

14. User Conduct Obligations and Prohibited Content

14.1 General Conduct Obligations

Each User agrees to:

(a) Use the Platform only for lawful purposes and in compliance with these Terms and applicable laws;

(b) Provide accurate information and not impersonate any person, brand, or entity or misrepresent their identity, credentials, social media accounts, or performance metrics;

(c) Communicate respectfully and professionally with other Users through the Platform;

(d) Not attempt to bypass or circumvent the Platform's payment, messaging, or collaboration systems for transactions initiated through the Platform;

(e) Not request, solicit, or encourage off-platform payments or transactions for collaborations discovered through the Platform;

(f) Not manipulate ratings, reviews, engagement metrics, analytics, search rankings, or other Platform performance indicators; and

(g) Not engage in any activity that may harm the integrity, security, reputation, or proper functioning of the Platform or its Users.

14.2 Prohibited Content

The following categories of Content are strictly prohibited on the Platform. Users shall not create, submit, list, or promote any Content that:

• promotes, advertises, or facilitates the sale of illegal drugs, narcotics, steroids, controlled substances, weapons, explosives, firearms, or ammunition;

• makes false, unverified, or misleading health or medical claims, including claims of guaranteed weight loss, cure of disease, or endorsement of unapproved supplements or medical treatments;

• constitutes financial or investment misrepresentation, including promotion of unregistered financial products, cryptocurrency scams, unlicensed trading signals, guaranteed profit schemes, or pyramid or multi-level marketing schemes in violation of applicable law;

• contains adult, sexually explicit, pornographic, or excessively suggestive material;

• promotes tobacco, vaping, nicotine products, alcohol (without applicable disclaimers and compliance with applicable law and platform rules), or illegal drug use;

• exploits, endangers, or involves minors in advertising in a manner that is unsafe, inappropriate, or contrary to applicable law;

• constitutes hate speech, incites violence, or discriminates against any person or group on the basis of race, religion, caste, gender, sexual orientation, disability, nationality, or age;

• constitutes fraud, impersonation of any brand or individual, or involves the promotion of counterfeit goods or services;

• constitutes AI-generated deepfake content that impersonates any real person (including Creators, Brands, public figures, or other Users), or contains any other AI-generated or synthetically manipulated content that is false, misleading, or deceptive in nature;

• involves the promotion of gambling or betting without compliance with applicable law and regulatory authorisations;

• constitutes a paid promotion without appropriate disclosure in violation of Clause 13 of these Terms;

• involves off-platform deal facilitation, including requests that Users transact outside the Platform after contact has been established through the Platform;

• infringes any third-party copyright, trademark, or other intellectual property right;

• involves the unauthorised collection of user data, data harvesting, or any misuse of personally identifiable information; or

• promotes, facilitates, or glorifies self-harm, eating disorders, or other health-endangering behaviours.

Users acknowledge that most Content created through the Platform is ultimately published on third-party social media platforms that are not owned or controlled by Collebrity. As a result, Collebrity may not always have the ability to remove or modify such Content once published externally.

If Collebrity reasonably believes that a User has violated these Terms, posted prohibited or unlawful Content, engaged in harmful or abusive conduct, or acted in a manner contrary to the safety, integrity, or purpose of the Platform, Collebrity may take one or more of the following actions, with or without prior notice:

(a) Suspend or terminate the User's Account in accordance with Clause 16;

(b) Remove, restrict, hide, or de-list any listings, profiles, Campaign Briefs, Deliverables, or other content hosted directly on the Platform;

(c) Report or refer the matter to the relevant third-party social media platform for review or takedown action;

(d) Report the matter to applicable law enforcement, regulatory, or self-regulatory authorities; and/or

(e) Restrict or prevent the User from accessing or using the Platform in the future.

Nothing in this Clause requires Collebrity to remove, edit, or control any Content hosted on third-party social media platforms.

15. Dispute Resolution between Brands and Creators

15.1 Internal Dispute Process. If a Brand believes that Deliverables do not conform to the Campaign Brief, have not been delivered on time, or otherwise fail to meet the agreed requirements, the Brand may raise a Dispute through the Platform's dispute submission interface within the Order. A Dispute may also be raised by a Creator in cases of unfair rejection of valid Deliverables, non-response by the Brand, or misuse of delivered Content.

15.2 Dispute Procedure:

(i) The party raising the Dispute must submit a reason for the Dispute and provide supporting evidence (screenshots, links, files, or written explanations) through the Platform's interface. The Order shall be placed in a 'Under Dispute' status upon submission.

(ii) Payment shall be temporarily withheld from release upon the opening of a Dispute. No payment release shall occur while a Dispute is under review.

(iii) Both parties shall be notified of the Dispute and given a defined response window to submit their explanations and supporting evidence.

(iv) Collebrity's dispute resolution team shall review the Order details, original Campaign Brief, submitted Deliverables, revision history, and communications within the Platform, and shall make a resolution decision.

(v) Collebrity may decide to: (a) release full payment to the Creator; (b) issue a full refund to the Brand's Wallet; (c) award a partial payment to the Creator and a partial refund to the Brand's Wallet; or (d) direct the Creator to revise or resubmit Deliverables within a final deadline.

(vi) The decision of Collebrity's dispute resolution team shall be communicated to both parties in writing through the Platform. Collebrity's decision shall be final and binding for the purposes of payment release and shall not be subject to challenge within the Platform.

(vii) Repeated abuse of the dispute process, including raising bad-faith disputes, submitting false evidence, or using disputes as a mechanism to delay payment without genuine cause, may result in account restrictions, suspension, or termination.

15.3 Collebrity's role in the internal dispute process is that of a neutral reviewer and facilitator. Collebrity's dispute resolution decision determines only the release or withholding of funds within the Platform's payment system. It does not constitute a determination of legal rights and does not preclude either party from exercising legal remedies against the other party in respect of the underlying commercial transaction through appropriate legal proceedings.

16. Account Suspension and Termination

16.1 Suspension and Termination by Collebrity

Collebrity reserves the right to suspend or permanently terminate any User's Account, with or without prior notice, upon the occurrence of any of the following:

For Creator Accounts:

• fraud or misrepresentation, including fake followers, artificially inflated engagement, or provision of false identity, PAN, or bank details;

• repeated failure to deliver agreed Deliverables on time or delivery of consistently low-quality Content;

• soliciting or accepting payment for Platform-facilitated transactions outside the Platform;

• repeated violations of advertising disclosure obligations under Clause 13;

• posting Prohibited Content under Clause 14.2;

• abuse, harassment, or unprofessional conduct towards Brands or other Users;

• abuse of the Dispute mechanism, including repeated disputes attributable to the Creator's non-performance; or

• Sharing Account credentials, impersonation, or any other form of Account misuse.

For Brand Accounts:

• fraudulent payment activity, including unauthorised chargebacks or payment reversals;

• soliciting Creators to transact outside the Platform after contact has been established through the Platform;

• submission of misleading Campaign Briefs or imposition of unreasonable and excessive revision demands beyond the agreed scope;

• harassment, intimidation, or abusive conduct towards Creators;

• raising false Disputes to avoid or delay payment obligations;

• promotion of products or services in violation of applicable law or these Terms; or

• Creation of fake accounts or manipulation of ratings and reviews.

For Talent Manager Accounts:

• managing Creators without verified authorisation from the Creator;

• misrepresenting Creator credentials or performance data;

• demanding or accepting payments outside the Platform;

• misusing Creator earnings or commission structures;

• facilitating off-platform transactions after introduction through the Platform;

• causing repeated delivery failures or campaign disputes through negligent management; or

• Manipulation of Storefront pricing, search rankings, or platform analytics.

16.2 Upon suspension or termination of a User's Account:

(a) The User's access to the Platform and Services may be suspended or permanently revoked;

(b) Any active Orders, pending Deliverables, or ongoing Disputes may be reviewed and resolved by Collebrity in accordance with Clause 15;

(c) any payments pending release may be temporarily withheld during investigation and subsequently released, refunded, or forfeited where the suspension or termination results from fraud, unlawful activity, material breach of these Terms, or misuse of the Platform;

(d) the User shall not be entitled to claim compensation from Collebrity for any loss of business, earnings, reputation, opportunities, or data arising from such suspension or termination, except as required under applicable law; and

(e) Collebrity may restrict or prevent the User from creating or accessing new Accounts on the Platform in the future.

16.3 Termination by User. A User may terminate their Account by navigating to Settings → Account Deletion on the Platform and following the specified process. Account deletion is not permitted if: (a) the User has active Orders or unresolved Disputes; or (b) any payment is pending release or settlement. The User must complete or resolve all active engagements before deletion is permitted. Upon deletion, Collebrity shall handle User data in accordance with its Privacy Policy.

17. Intermediary Compliance and Grievance Redressal

17.1 Collebrity is an intermediary within the meaning of Section 2(w) of the IT Act and is subject to the obligations applicable to intermediaries under the IT Rules 2021.

17.2 Resident Grievance Officer. In compliance with Rule 3(2) of the IT Rules 2021, Collebrity has appointed the following Resident Grievance Officer:

17.3 Grievance Filing Process. Any User or person who wishes to file a grievance in respect of any content, transaction, or conduct on the Platform may do so by: (a) submitting a complaint through https://collebrity.com/contact; or (b) writing to the Grievance Officer at [email protected]. The complaint must specify the nature of the grievance, the relevant Order or Content (if applicable), and any supporting evidence.

17.4 Acknowledgment and Resolution. Collebrity shall acknowledge receipt of a grievance within Twenty-Four (24) hours of receipt. Collebrity shall endeavour to resolve all grievances within Fifteen (15) days of receipt, or within such other period as may be prescribed under the IT Rules 2021. Where a grievance relates to content hosted on a third-party social media platform, Collebrity shall, upon verification, refer the complaint to the relevant social media platform's takedown or reporting mechanism and document the referral.

17.5 Content Complaints. Notwithstanding that Content created through the Platform is ultimately published on third-party social media platforms (including Instagram, YouTube, and others), Collebrity maintains this grievance mechanism for complaints relating to Content facilitated through the Platform. Collebrity's role in responding to such complaints is that of a facilitator and referral agent. Collebrity does not proactively moderate all Content but reserves the right to act upon verified complaints in accordance with its obligations as an intermediary.

18. Limitation of Liability

18.1 To the maximum extent permitted by applicable law, Collebrity's total aggregate liability to any User arising out of or in connection with these Terms, the Platform, or the Services — whether in contract, tort (including negligence), statute, or otherwise — shall not exceed the total Platform Commission paid by or attributable to that User in the Three (3) calendar months immediately preceding the event giving rise to the claim.

18.2 In no event shall Collebrity be liable for: (a) any indirect, incidental, consequential, special, exemplary, or punitive damages; (b) loss of revenue, loss of profits, loss of business, or loss of anticipated savings; (c) loss of data or goodwill; or (d) cost of procurement of substitute services — even if Collebrity has been advised of the possibility of such damages.

18.3 The limitations in Clauses 18.1 and 18.2 shall not apply to: (a) Collebrity's liability for death or personal injury caused by its negligence; (b) liability for fraud or fraudulent misrepresentation; or (c) any liability that cannot be lawfully excluded or limited under applicable law.

18.4 Collebrity is not responsible for and shall have no liability arising from: (a) the acts, omissions, or representations of any Brand, Creator, or Talent Manager; (b) the quality, safety, legality, or fitness of any Creator Services or Content; (c) the failure of any third-party social media platform, payment gateway, or API service; (d) Force Majeure Events; or (e) any loss arising from a User's failure to comply with these Terms.

19. Indemnification

19.1 User Indemnity. Each User agrees to indemnify, defend, and hold harmless Collebrity, its directors, officers, employees, affiliates, agents, and service providers ("Protected Parties") from and against any third-party claims, losses, liabilities, damages, penalties, fines, costs, or expenses (including reasonable legal fees) arising from or relating to: (a) the User's violation of these Terms or applicable law; (b) any false, misleading, or inaccurate information provided by the User on the Platform, including in Account details, Storefront listings, Campaign Briefs, or performance metrics; (c) any Content created, uploaded, submitted, published, or promoted by the User, including claims relating to intellectual property infringement, defamation, misleading advertising, privacy violations, or regulatory non-compliance; (d) the User's failure to fulfil obligations under an Order or Campaign; or (e) any fraudulent, unlawful, negligent, or harmful conduct by the User in connection with the Platform or Services.

19.2 Brand-Specific Indemnity. Brands additionally agree to indemnify the Protected Parties against any claims arising from: (a) the products or services promoted through Campaigns, including product liability, safety, consumer protection, or regulatory claims; and (b) any unlawful, misleading, or non-compliant statements, instructions, or materials provided in a Campaign Brief.

19.3 Defence and Cooperation. Collebrity reserves the right to assume control of the defence or settlement of any matter subject to indemnification under this Clause. The relevant User agrees to reasonably cooperate with Collebrity in the defence of such claims.

20. Governing Law and Dispute Resolution

20.1 Governing Law. These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

20.2 Tiered Dispute Resolution. Any dispute, claim, or controversy arising out of or in connection with these Terms, the Platform, or the Services (including any question regarding the existence, validity, or termination of these Terms) that is not resolved through the internal Dispute mechanism under Clause 15 shall be resolved in accordance with the following tiered process:

Step 1 — Good Faith Negotiation: The disputing party shall first provide written notice of the dispute to the other party. The parties shall attempt to resolve the dispute through good faith negotiation within Fourteen (14) days of such notice.

Step 2 — Arbitration: If the dispute is not resolved within the 14-day negotiation period, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, as amended. The seat of arbitration shall be Bengaluru, Karnataka. The arbitration shall be conducted in the English language before a sole arbitrator mutually appointed by the parties, or in the absence of agreement, appointed in accordance with the Arbitration and Conciliation Act, 1996. The arbitral award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction.

20.3 Jurisdiction for Interim Relief. Notwithstanding the arbitration clause in Clause 20.2, either party may apply to the courts of competent jurisdiction at Bengaluru for urgent interim or injunctive relief to preserve the status quo or prevent irreparable harm, pending the constitution of the arbitral tribunal.

20.4 Consumer Disputes. Nothing in these Terms shall affect the right of a consumer User to file a complaint before the applicable Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

21. Privacy and Data Protection

21.1 Collebrity collects, processes, and stores personal data in accordance with its Privacy Policy (available at collebrity.com/privacy-policy) and the Digital Personal Data Protection Act, 2023. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

21.2 Collebrity processes User data for the following primary purposes: account registration and management, order processing, payment facilitation, Tax Collected at Source under the Income Tax Act, 1961, collected by Collebrity from payments made to Creators and Talent Managers, as applicable. Compliance, platform analytics and performance measurement, influencer discovery and matching, and regulatory compliance.

21.3 Users who provide ethnicity data on the Platform do so voluntarily. Such data is collected solely for the purpose of enabling Brands to filter and discover Creators matching specific cultural or demographic requirements. Ethnicity data is not displayed on the Creator's public Storefront. It is accessible to Brands only in filtered search results where the Brand has selected an ethnicity filter. Users may withdraw their consent to the collection and use of ethnicity data at any time by updating their profile settings or contacting [email protected].

21.4 For details of data collection, processing purposes, data sharing with third parties, data retention periods, and User rights under the DPDPA and GDPR, please refer to Collebrity's Privacy Policy and GDPR Policy, which are incorporated by reference into these Terms.

22. Miscellaneous Provisions

22.1 Modifications to Terms. Collebrity reserves the right to amend these Terms at any time by publishing the amended Terms on the Platform. Material amendments — including amendments affecting Commission, payment, refund, dispute resolution, or material User conduct obligations — shall be notified to Users by email to their registered email address at least Fifteen (15) days before the amended Terms take effect. Non-material clarifications, typographical corrections, or amendments required to comply with applicable law may take effect on a shorter notice period of not less than Three (3) days. Continued use of the Platform after the effective date of the amendment shall constitute acceptance of the amended Terms.

22.2 Entire Agreement. These Terms, together with the Privacy Policy, GDPR Policy, Refund and Cancellation Policy, Cookie Policy, and any other policies published on the Platform from time to time (all incorporated herein by reference), constitute the entire agreement between the User and Collebrity with respect to the subject matter hereof, and supersede all prior discussions, representations, and understandings.

22.3 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitral tribunal of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms without affecting the validity of the remaining provisions.

22.4 Waiver. No failure or delay by Collebrity in exercising any right under these Terms shall operate as a waiver of that right. A single or partial exercise of any right shall not prevent any other or further exercise of that right or the exercise of any other right.

22.5 Force Majeure. Collebrity shall not be liable for any failure or delay in performance under these Terms caused by a Force Majeure Event, provided that Collebrity notifies the affected User as soon as reasonably practicable and resumes performance as soon as the Force Majeure Event ceases.

22.6 Assignment. Users may not assign or transfer any rights or obligations under these Terms without Collebrity's prior written consent. Collebrity may assign these Terms or any rights or obligations hereunder to any successor entity, affiliate, or acquirer of Collebrity's business without prior notice.

22.7 No Waiver of Statutory Rights. Nothing in these Terms shall exclude or restrict any right that a User may have under applicable consumer protection law, the Consumer Protection Act, 2019, or the DPDPA that cannot be waived by agreement.

22.8 Contact. For any queries, complaints, or feedback regarding the Platform or these Terms, please contact:

Email: [email protected]
Grievance Portal: https://collebrity.com/contact
Resident Grievance Officer: [email protected]
Registered Office: Collebrity Private Limited, Flat No. 504, Veerasandra, Veerasandra Gollahalli Main Road, Bengaluru, Karnataka — 560100.